New Years Internet Service Renewal: Best Deals
Found a fee increase when you opened your broadband bill this month?
Time to Negotiate with Your ISP For a Better Deal
Many Internet Service deals expire end of year. Or you may be just wanting to update your service to take advantage of deals in the New Year. Here are some of the best home internet deals for January 2021.
Not sure why, but every year end my internet service deal expires at year end. Many of you are in the same boat. But even if yours doesn’t expire you should call your provider and negotiate for a better deal in January. Why? Because there are special deals offered in January by almost every internet provider.
The bottom line: most cable companies will offer you a better monthly price if you call and ask about it. Just keep in mind that you will have to spend at least a half hour on the phone, call multiple times, and be extremely polite and patient.
Best home internet deals for January 2021
New Years Internet Service Deals - 2021
| Internet Plan | Price | Speed | View Plan |
|---|---|---|---|
| AT&T Fiber Internet 100 | $35.00/mo.* | 100 Mbps |  |
| Xfinity Performance Pro | $39.99/mo.† | 200 Mbps | |
| CenturyLink Fiber Internet | $65.00/mo.‡ | 940 Mbps | |
| Cox Internet Essential 50 | $39.99/mo. | 50 Mbps |  |
| Optimum 1 Gig | $65.00/mo.║ | 940 Mbps | |
| Verizon Fios Internet 100/100 | $39.99† | 100 Mbps | |
*for 12 mos. 12 mo agmt. req’d. Incl 1 TB data/mo. $10 chrg for each add’l 50 GB (up to $100/mo)
†for the first 12 months with a 1-year agreement
‡Speed may not be available in your area. Rate excludes taxes; activation fee applies.
§for 12 months
║for 1 yr. Plus taxes, equip. charges and fees.
#for 1 yr.
**Speed depends on what’s available in your service area.
††for 12 months
Assess Your Situation
Your biggest bargaining chip is your value as a customer. Having a clear picture of your account’s standing is critical for an outcome in your favor.
Ask yourself these questions:
- Do you pay your monthly bill on time?
- Are you at or near the end of your contract?
- Have you been a loyal long-time customer?
If the answer is “yes” on to any of these questions, then you’re in a great position to negotiate. Take a look at your internet service account monthly payments – online is easiest. Check out what you pay monthly/yearly, check to see it went up on any month, and quote that figure to your rep. If it’s not compelling enough quote what their competitor rates are.
Research Your Options
There has to be a consequence if your sales rep won’t lower the price of your service. In most cases, that consequence is to take your business elsewhere. To that end, familiarize yourself with all the ISPs in your area, what plans they offer, and how much other customers on your current plan are paying.
Phone Your ISP and Start Negotiating
I know many of you don’t like to haggle on the phone with a customer service, but it’s the best way to save money. And, these help centers are trained to deal with customers asking for lower rates. So you have to be assertive.
Having worked at and ISP in the past I know the process. Many times they just offer a better rate immediately. However, if it’s not something they have the authority to do you’ll have to push harder with revealing how you’re seeing better offers elsewhere. In those cases they may route you to an agent whose job is to customer retention. Bottom line: they know it costs sometimes hundreds to get a new customer to replace you, so they will almost always negotiate.
